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sofTV.Presenter 3 Help

Steps to successful Troubleshooting:

  1. Check your system configuration to see if you meet the system requirements.
  2. Review what is possible with your system configuration.
  3. Upgrade your software if necessary via the links provided below
  4. If the presentation does not play after going through steps 1 - 3, contact the person or company that is producing the presentation to let them know you are having difficulty.

Feedback:

  1. To report a bug, please click here
  2. If your media player is not recognized and you are able to view the presentation, please let us know what browser and media player you are using. click here

About sofTV.ShowAndTell 3 presentations:

  1. Your System and our requirements
  2. Presentation Features
  3. Known issues

Links to the latest Browsers and Media Players

  1. Internet Explorer
  2. Netscape Navigator
  3. Windows Media Player
  4. Real Media Player
 

= Pass = Untested = Fail


Sytem test and Requirements :
Category Value System Requirements Status
Operating System: Windows or Mac
Browser: IE 4+, Netscape 4.x+
Media Players: Real or Windows Media
JavaScript Enabled: Required  
Frames: fail Required


sofTV.ShowAndTell Presentation Functionality:
Feature: Description:
Seek to a point in the presentation: You can use either the Table of Contents or the titles under each thumbnail to seek into the presentation. In most instances the player must be playing when you click on the link.
Preview or re-visit slides: Using the Thumbnails or TOC, you can preview upcoming slides or go back to a previous slide. TIP: Pause the presentation. If the presentation is playing while you are viewing a different slide other than the current slide, the video will still advance the slides. To go back to the current slide, click on the Thumbnail or wait for the presentation to advance the next slide.
View Full screen slides: You can view the current slide and subsequent slides in full size by clicking on the icon to the right of the status. The presentation will continue to play and update the slides. TIP: If the Full screen slides have opened in a new window, close the Full Slide window to return to the full presentation.
Resize window / slide: The presentation will open in a defined window size that is optimized for the presentation. You can resize the window by draging the corner of the window. The slide will resize to fit the new dimensions. Please note that quality of the slide may be degraded.
Syncronized Notes: To view the notes synchronized with the presentation, click on the Notes tab. The current Notes will be highlighted and appear at the top of the region it is in.
Synchronized Status: The Status will display the current slide number and the number of slides in the presentation.
Synchronized Highlighting: You will see the Notes, Thumbnails, and Table of Contents items highlight as each slide advances.
Search: The search feature allows you to search titles, slide contents, and notes. (sofTV.ShowAndTell 3.1) You can click on the search results' title, or time, to change the slide and seek to that point in the presentation.


Other know issues on specific browsers or operating systems:
Browser or OS Description of isuues
Opera: This presentation is not compatible with Opera at this time.
Internet Explorer & Mac Using the Table of Contents, Thumbs or Search to seek is not possible in this combination. You will need to get the displayed time from the Table of Contents or Search and then use the player controls to move to that point in the presetnation.
Netscape 7 on Mac OS 9 & X This combination is not supported.
Netscape 6.2 & Windows Media This combination is not supported.
Netscape 6.2 The highlighting of the Thumbs, TOC, and Notes may not turn off, on previous items.
Windows: By default, windows creates a clicking sound when a web page changes. You can change this by removing the sound. For Windows Users: Start -> Control Panel -> Sounds and Multimedia -> Sound Events section -> Windows Explorer section -> set 'Start Navigation' sound to (None)